If you're ready for smooth easy conversations around sticky topics, you need a template of empathic communication to navigate with
being seen and RESPECTED as the professional that you are requires equal parts preparation & having a plan
HOW you handle these scenarios and WHAT WORDS YOU SAY to your clients are the two most important pieces in the success process.
over 50 proven copy & paste scripts for the ambitious (& anxious) Beauty pro & entrepreneur
A step by step plan to cut your time in half when responding to client dm's and emails
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let me guess, you're still posting screenshots in industry fb groups asking everyones opinion of how to respond? only to make you more overwhelmed and confused at how to handle these delicate interactions.
Because of that you're wasting precious hours that you could be working IN your business making MONEY rather than STRESSING about Susan's unhappy email
Whether you're self employeed or working for someone else becoming a CLIENT CONVO MASTER is about embodying kindness, compassion & empathy is all your communication. And these scripts do EXACTLY that!
how to break up with a client
how to get long term clients on new pricing
how to get clients to buy from you ( and not online)
when a client late cancels
no-show responses
addressing discounts or bargaining
dealing with service refund requests
dealing with inappropriate comments
product return requests
hair fix requests
announcing discontinuation of friends and family discounts
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"Dawn's templates are so valuable! There nothing sexier than efficiency to me and these have literally saved me hours. I always put off sitting down to write thing out and then end up forgetting, which is not good for business!" "As a busy business owner, automation and efficiency are key. With Dawn's templates, she takes out all the guess work and even show you how to set up your automated responses. Being a stylist herself, she thought of every scenario and helps address even the toughest conversations."
Get the exact scripts hundreds of beauty pros and entrepreneurs are using to make BIG sales in NO TIME with little EFFORT. This proven non-pushy script is guaranteed to bring you more revenue TODAY while building trust and respect from your clients!
"I made $450 in just under 20 minutes!"
- Laura Pierson
over 50 proven scripts for every client situation
a guide to help cut back the time you spend responding to clients
the confidence of know you are providing the ultimate client care
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All prices in USD